This policy outlines some of the key measures I have taken to reduce the risk of spreading coronavirus (COVID-19). Please note the content may be subject to change.

Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).

I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:

• Identify what work activity or situations might cause transmission of the virus;

• Think about who could be at risk;

• Decide how likely it is that someone could be exposed; and to

• Act to remove the activity or situation, or if this isn’t possible, control the risk.

Prior to seeing any of my clients, I will be:

Monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19.

Contacting my clients, at least, 24 hours in advance and deferring any treatments if: They have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self-isolate.

Asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of COVID-19 (this includes any sort of cough).

I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any non-porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular handwashing/ sanitising.

Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment.

Due to the cost of purchasing PPE, enhancing cleaning and hygiene measures and the guidance to treat fewer clients to allow for cleaning/ventilation, my prices have increased by 5% (eg £40 to £42).  

Juliet Allen (Proprietor)

July 2020